Privacy Policy – TechPek Ltd

Effective Date: July 8, 2025

TechPek Ltd ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile applications (such as KegelX) and other digital services.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information (provided by you)

Name, email address, gender, age (if provided)

App preferences and feedback

b) Device & Technical Information (collected automatically)

Device model, operating system, language, time zone

IP address, app version, crash reports, usage analytics

c) Usage Information

Session duration, features used, progress, interaction data

Note: We do not collect any medical records, biometric data, or sensitive health information.

2. How We Use Your Information

We use the collected information to:

Provide and improve app functionality

Personalize user experience

Send app-related notifications (with permission)

Analyze usage to improve performance

Respond to support inquiries

Process payments (handled securely by third-party platforms)

3. Third-Party Services

We may share limited data with trusted third parties for the following purposes:

Analytics (e.g., Firebase, Google Analytics)

Crash reporting (e.g., Sentry, Bugsnag)

Payment processing (e.g., Apple App Store, Google Play)

These third parties are bound by their own privacy policies and data protection standards.

4. Your Rights and Choices

You have the right to:

Request access to or deletion of your data

Opt out of push notifications

Control or limit data collected via app settings (where available)

Withdraw consent at any time by discontinuing use

For data removal or account deletion, contact us at: privacy@techpek.com

5. Data Retention

We retain your data only as long as necessary to provide our services or as required by law. Inactive data is periodically reviewed and securely deleted.

6. Security

We use encryption, firewalls, and secure cloud storage to protect your data. While we take all reasonable precautions, no internet-based service is completely secure.

7. Children’s Privacy

Our services are not intended for children under 13 (or under the minimum age in your country). We do not knowingly collect data from minors. If you believe a child has provided us data, contact us immediately for removal.

8. Changes to This Policy

We may update this Privacy Policy as our services evolve. We will notify users of any significant changes through the app or by email.

9. Contact Us

For questions, concerns, or requests regarding this policy:

📧 techpek.official@gmail.com
🌐 www.techpek.com